ISO 9001:2008

The ISO 9000 family of standards is a guideline on good quality management practices. This standard consists of standards and guidelines relating to quality management systems and related supporting standards.

This standard that provides a set of standardized requirements for a quality management system, regardless of activities of the organization, its size, or whether it is in the private, or public sector. It is the only standard in ISO 9000 family against which an organization can be certified.

The adoption of a quality management system should be a strategic decision of an organization. The design and implementation of an organization's quality management system is influenced by:

  • Organizations' environment, changes in that environment, and the risks associated with that environment,
  • Its varying needs,
  • Its objectives,
  • The products or services it provides,
  • The processes it implements,
  • Its size and organizational structure

Benefits of ISO 9001

It helps the organization:

  • To enhance customer satisfaction by meeting customer requirements.
  • To function effectively
  • To manage the resources effectively
  • To continually improve the processes
  • To increase competitiveness of organization
  • To benefit in tenders
  • To increase acceptance in overseas (exports)

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DBS CERT , is an Independent, Impartial and Proficient Certification Body. Each standard supports its own benefits within every industry, however the common benefits across the certifications include: widened market potential, compliance to procurement tenders, improved efficiency and cost savings, higher level of customer service, and therefore satisfaction, and heightened staff moral and motivation. By having a recognised management standard it tells your customers that you are serious about their needs.
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